Truancy Call
Parental notification and response
Find out more about Truancy Call
Truancy Call sends to parents whose children are absent from school, an automated phone
call to their landline or mobile phone (in English and a variety of other languages),
a text message to their mobile phone and an email. The parents are then required to
respond to these messages by the same manner and will be called repeatedly (text messages
sent once only) until the parent responds, up until 8pm (over a third of parental
responses occur between 6-8pm).
Responses from parents are stored next to each pupil for the school to listen to or view. Each parental response is timed, dated and stored indefinitely. Once listened to or viewed on screen, the person operating Truancy Call can add the appropriate attendance code and date the student is expected to return and this can usually written back on to the management information system operated by school.
Not only does the system provide "First Day Contact", it does more. Rather than just sending a one way message which will result in a mass of parents/guardians calling back and clogging up school reception, Truancy Call allows parents/guardians, as part of the automated phone call, to speak a reason for their child’s absence into the phone or send a text message in reply.
Call Parents
Automating communication with parents
Find out more about Call parents
Call Parents is delivered as a package with Truancy Call in Australia and New Zealand.
Working in tandem together they offer end-to-end automation of your entire school
communications management process. Call Parents sends an email and/or a text message
to parent's, students and teachers.
Call parents is the perfect solution for contacting a single parent to request a meeting, the parents of a class advising that an excursion will be returning later than scheduled, or all parents with outstanding fees, and is a critical tool in crisis or emergency communications. In addition, it is designed to take away the burden and cost of sending large documents to parents, with the ability to attach those to an email, to all parents that have an email address in your schools management information system.
Further, once you have sent the email, parents can be prompted to check their email by receiving a text message or phone call to inform them that they have a new email from the school. This has the potential to save any school a substantial amount of staff time as well as the direct costs of printing and collating, while ensuring parents receive important school communications.
Other products
Call Parents
- General messaging system to allow a school to send any message
to any group of parents via automated phone calls, text message and emails to
parents
Text Someone
- offers pupils the chance to text, email or call 24/7 to report incidents of
bullying, crime, theft or any unwanted behaviour.
Term Time Tracker
- allows Local Authorities to track and communicate by
text to parents and pupils who are on extended leave from school
e-mentoring
- allows communication between pupils and their Mentors by text message, the secure website and forums.
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